Refund policy

We offer a 100% money back guarantee on any product that is defective or damaged during the shipping process .If you are simply not satisfied with the product, please let us know within 30 days and we will address accordingly! Shipping costs for the return will depend on the circumstances. 

PLEASE NOTE, we are NOT RESPONSIBLE for any lost or stolen packages!!! 🚨

To start a return, you can contact us at thevibrantspectrum@gmail.com. Please note that returns will need to be sent to the following address: P.O. Box 541 Henderson, Co 80640

You can always contact us for any return question at thevibrantspectrum@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

 If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at thevibrantspectrum@gmail.com.